Financial Accountant

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Key Performance Objectives

Maintenance of the General Ledger

  • Ensure all accounting transactions have been captured accurately and completely on the financial reporting system.
  • Following up of queries/reconciling items ensuring that no significant items remain on the reconciliations when closing the General Ledger.
  • Over and perform reconciliation of balance sheet accounts in the general ledger.
  • Following up of queries/reconciling items ensuring that no significant items remain on the reconciliations when closing the General Ledger.
  • Review General ledger and trial balance for inconsistencies on a regular basis to ensure reallocations and errors are appropriately done.
  • Ensure sufficient documentation is maintained and backed up to support general ledger transactions
  • Provision of supporting documentation for General Ledger reconciliations monthly, which entail backup schedules in support of certain Balance Sheet Accounts
  • Preparation of non-routine accounting transactions e.g. Provisions, accruals,
  • Maintenance of loan schedules
  • Maintenance of key contracts including customer contracts and lease contracts
  • Conduct month-end, quarterly and year-end close process

Fixed assets

  • Capture fixed assets onto the system as well as the fixed asset register
  • Maintain the fixed asset register and physically verify fixed assets in line with policies
  • Liaise and coordinate with facilities manager the allocation and return of employee fixed assets upon appointments and termination of employees
  • Work together with the facilities and operations general manager in the annual assessment of useful lives and impairment of fixed assets

Projects

  • Ensure all client projects opened within the system are opened in line with company policies and procedures
  • Monitor the allocation of materials to projects
  • Calculate and ensure correct overheads are absorbed into client projects
  • Liaise with operations and marketing department in ensuring project costs are billed on time/completed projects are closed off and appropriate allocation of costs have been booked to projects
  • Assist in the timely and accurate billing of projects and perform follow ups to ensure billed amounts are collected on time to ensure appropriate cash flow management

Qualifications

  • Matric
  • Bachelor’s Degree in finance, accounting or other related field.
  • A master’s degree is an added advantage.
  • And or other certifications include Certified Management Accountant and Certified Financial Analyst (CFA), among others.

Job Requirements

  • B Com Finance + 3–5 years
  • Candidate should have experience with accounting and financial software
  • Expert-level knowledge of working with spreadsheets is crucial.
  • Experience with word processing software is essential for generating and writing reports for record-keeping as well as presentations.
  • Experience conducting internal and external auditing is an added advantage.
  • Working experience with general ledger functions is required.

Behavioral Competencies

  • Excellent communication skills
  • Highly organized
  • Strong work ethic
  • Good interpersonal skills
  • Meticulous attention to detail
  • Proactive nature
  • Attention to detail and accuracy of work
  • Critical thinking and negotiation skills
  • Strong leadership qualities
  • Aptitude in decision-making and problem-solving

Data & Reporting Analyst

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Key Performance Objectives

  • Interpret data, analyze results using statistical techniques, and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics, and other strategies that optimize the efficiency and quality of the data.
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Work with executives and other business leaders to identify opportunities for improvement. Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Create reports for internal teams and/or external clients
  • Collaborate with team members to collect and analyze data
  • Use graphs, infographics (Power BI), and other methods to visualize data
  • Establish KPIs to measure the effectiveness of business decisions
  • Structure large data sets to find usable information
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Work with a team of analysts and other associates to process information
  • Create presentations and reports based on recommendations and findings

Qualification

  • Matric
  • A bachelor’s degree in math, statistics, economics, computer science, or another quantitative field would be advantages.
  • Other relevant data and analytics certifications Work Experience
  • Basic to intermediate Accounting, Auditing, risk and control principles.
  • Data extraction, and transformation techniques.
  • Visualization/ Dashboarding

Job Requirements

  • Minimum 1-2 years of working experience in Data and Analytics/ Internal/ IT/ External Audit Knowledge
  • Competency in Microsoft applications including Word, Excel, Outlook and Microsoft Projects
  • Team management experience is a plus.
  • Presentation skills
  • Strong numerical and Analytical skills
  • High to expert-level proficiency in Excel is required
    • Advanced Excel,
    • Power BI
  • Process flow and business diagrams
  • Valid driver’s license

Behavioural Competencies

  • Professional appearance and courteous manner
  • Strong task and time management skills
  • Exceptional interpersonal skills
  • Ability to work effectively both independently and as part of a team
  • Ability to work on tight deadlines.
  • Able to complete reports in a timely Fashion.
  • Creativity and strong problem-solving skills
  • Exceptional verbal, written communication and presentation skills

Supply Chain Manager-D365 AWMS & Warehouse Operations

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Key Responsibilities

Warehouse & Inventory Management

  • Oversee all warehouse operations, including receiving, put-away, transfers, picking, dispatch, returns, adjustments, and stock counts.
  • Ensure inventory accuracy through cycle counts, stock reconciliations, audits, and exception management.
  • Manage warehouse layouts, storage locations, bin structures, and stock handling procedures.
  • Maintain strict controls over fibre, wireless, network infrastructure, and project-related inventory.
  • Ensure accurate tracking and control of serialized and high-value assets.
  • Drive warehouse process improvements and operational efficiencies.

D365 AWMS Ownership & Governance

  • Act as the business owner for warehouse and inventory processes within Microsoft Dynamics 365 Supply Chain Management (SCM).
  • Ensure compliance with all D365 AWMS transaction processes.
  • Manage and improve:
    • Item master data
    • Warehouse locations
    • Transfer orders
    • Stock issues and returns
    • Inventory adjustments
    • Cycle counts
    • Mobile scanning processes
    • Inventory reporting
  • Ensure inventory movements are accurately reflected in D365 at all times.
  • Work closely with IT, Finance, Operations, and external consultants on D365 enhancements and process improvements.
  • Participate in AWMS testing, UAT activities, continuous improvement initiatives, and future automation projects.
  • Support user training and adoption of D365 warehouse processes.

Technician & Virtual Warehouse Management

  • Manage boot stock and virtual warehouse processes for technicians and field teams.
  • Ensure stock allocations, transfers, replenishments, and consumption are accurately managed.
  • Develop controls around technician stock accountability and visibility.
  • Implement reporting and governance around mobile warehouse operations.

Logistics & Distribution

  • Coordinate the movement of materials between warehouses, projects, and operational teams.
  • Ensure timely delivery of stock to project sites and field operations.
  • Monitor logistics performance and implement improvement plans where required.
  • Manage transport providers and distribution partners where applicable.
  • Minimize stock losses, delivery delays, and stock shortages.

Procurement & Supplier Coordination

  • Collaborate with Procurement to support forecasting and replenishment planning.
  • Monitor stock availability against project requirements.
  • Ensure accurate receipt and processing of purchased inventory.
  • Maintain strong supplier relationships and performance management practices.
  • Assist in managing critical stock levels and long lead-time materials.

Reporting & Analytics

  • Produce and review inventory, warehouse, and operational performance reports.
  • Monitor and report on:
    • Stock accuracy
    • Inventory variances
    • Stock turn ratios
    • Slow-moving stock
    • Obsolete inventory
    • Warehouse performance metrics
  • Leverage D365 reporting, Excel, and Power BI to provide operational insights.
  • Present performance updates and recommendations to management.

Continuous Improvement

  • Identify opportunities to improve supply chain efficiency and warehouse productivity.
  • Implement best-practice warehouse and inventory management processes.
  • Drive process standardization and compliance across business units.
  • Develop policies, procedures, and training materials for warehouse operations.

Qualifications

  • Degree or Diploma in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or related field.
  • Relevant Supply Chain or Inventory Management certification advantageous.

Job Requirements

  • Minimum 5 years’ experience in a supply chain, warehouse, logistics, or inventory management role.
  • Minimum 3 years’ hands-on experience working with Microsoft Dynamics 365 Supply Chain Management (SCM).
  • Demonstrated experience with Advanced Warehouse Management Systems (AWMS).
  • Experience managing warehouse operations in a high-volume environment.
  • Experience managing teams and driving operational performance.
  • Strong inventory control and stock management experience.

Behavioral Competencies 

  • Strong leadership and people management skills.
  • Excellent planning and organizational ability.
  • Strong process and governance mindset.
  • High attention to detail.
  • Results-driven and accountable.
  • Strong stakeholder management skills.
  • Ability to influence change and drive adoption.
  • Strong problem-solving capabilities.
  • Effective communication across operational and executive levels.

Technical Support Analyst (TSA)

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KEY PERFORMANCE OBJECTIVES

  1. Technical Support:
    • Provide remote technical assistance to technicians by receiving, logging, resolving, and closing support tickets across various platforms and technologies.
    • Analyze and convert loop traces to facilitate troubleshooting and resolution.
  2. User Communication:
    • Manage user expectations and ensure effective communication throughout the support process, providing timely updates on ticket status.
  3. Support Management:
    • Oversee SDM updates, source relevant support systems (Q-base, CRM-DFA), and manage the posting of all tickets in designated WhatsApp groups.
    • Document and close all resolved tickets, actions, and solutions within the SDM system.
    • Create and maintain internal information tracing sheets to enhance support processes.
  4. Health & Safety:
    • Ensure compliance with health and safety regulations within the support team, promoting a safe working environment.
  5. HR Management:
    • Manage the HR aspects of the technical support team, including overseeing overtime, leave requests, and team performance.
    • Foster a positive team environment by addressing personnel issues and supporting team development.
  6. Process Improvement:
    • Follow and actively seek to improve existing TSA support processes to enhance efficiency and effectiveness.
  7. Collaboration:
    • Work collaboratively with external teams to improve service delivery and support for technicians.
  8. Customer Interaction:
    • Deliver outstanding customer service through various channels, including phone, email, and chat.
    • Escalate complex issues to relevant teams or senior technicians for resolution.
  9. Professional Standards:
    • Maintain high standards of professionalism and confidentiality in all interactions.
  10. Standby and Shift Management:
    • Manage TSA lists related to weekly standby night shifts and day shifts.
    • Gather and provide feedback related to all support groups.

QUALIFICATION

  • Matric
  • Relevant FTTB/FTTH qualification would be advantageous

JOB REQUIREMENTS

  • Minimum of 2 years of experience in role, preferably within the telecommunications sector.
  • Strong technical background in FTTB / FTTH telecom systems and support platforms.
  • Must have previous work experience within a Fiber Network Environment
  • Required to work extended hours and on weekends and public holidays should the need arise due to operational requirements
  • Excellent communication and interpersonal skills.
  • Ability to analyze and troubleshoot technical issues effectively.
  • Proven experience in customer service and technical support environments.
  • Familiarity with relevant support systems (SDM, Q-base, CRM-DFA, PowerBi) is a plus.
  • Willingness to work night shifts and overtime as required to support the technical team and maintain service levels.

BEHAVIOURAL COMPETENCIES

  • Excellent communication skills
  • Highly organized
  • Strong work ethic
  • Good interpersonal skills
  • Meticulous attention to detail
  • Proactive nature
  • Attention to detail and accuracy of work
  • Critical thinking and negotiation skills
  • Strong leadership qualities
  • Aptitude in decision-making and problem-solving
  • Critical thinking and negotiation skills
  • Strong leadership qualities
  • Aptitude in decision-making and problem-solving

Learner Opportunity (Unemployed Youth aged 18 – 25)

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We are seeking motivated and enthusiastic individuals to participate in our One 12 month Learnership Programme. This opportunity is ideal for young people looking to gain valuable workplace experience while completing a nationally recognised qualification.

Minimum Requirements

  • Grade 12 / Matric Certificate (essential)
  • Currently unemployed
  • No previous formal work experience required
  • South African citizen
  • Willingness to learn and develop professionally
  • Good communication and interpersonal skills
  • Basic computer literacy will be advantageous

Preference

Preference will be given to suitably qualified candidates living with disabilities in line with our commitment to diversity, inclusion, and employment equity. In line with our Company’s Equity plan and commitment to transformation preference will be given to candidates from the designated groups

What will you Gain 

  • Practical workplace exposure
  • Structured learning and development
  • Industry-relevant skills and experience
  • Opportunity to build your professional network
  • Nationally recognised qualification upon successful completion

Required Documents

Applicants must submit:

  • Updated CV
  • Certified copy of ID
  • Certified copy of Matric Certificate
  • Proof of disability (if applicable)

We are committed to Employment Equity and creating an inclusive workplace. Candidates living with disabilities are encouraged to apply.

 

Wireless Project Coordinator

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Key Performance Objectives

      • Scheduling, where possible, the closest relevant installation team or subcontractor
      • Ensuring the orders has been managed efficiently within the SLA or customer request planned window
      • Chasing departments/person concerned for updates on work orders
      • Managing of aged tasks ensuring timely closure and updating all orders appropriately
      • Tracking and monitoring installation teams, reporting absences and skills deficiencies.
      • Working with the installation teams and subcontractors to ensure the SLA is going to be met and work load is manageable
      • Reporting any skills, resource deficiencies, discipline issues/general feedback concerning the Vulatel teams or subcontractors to the relevant managers
      • Reporting any scheduling issues or call progression problems to relevant parties
      • Instigating escalations procedures as appropriate
      • Escalating customer complaint/escalations through the relevant processes
      • Keeping the customer up to date with any changes/delays and are happy with the service
      • Report writing and presentations to respective clients and management team
      • Capturing of quotations and loading of DACs
      • Achieving the maximum personal KPI and assisting the team in achieving set targets
      • Establish working relationships with internal and external clients to identify and define project requirements, scope and objectives
      • Assisting the Managers in all assigned activities, typically this shall include assistance with, and co-ordination of, design, procurement, cost engineering, planning, build-out, commissioning, and closeout
      • Monitor project compliance with contract documents and defined scope of work
      • Escalate/Communicates issues/risks/barriers to upper management
      • Communicate status of milestones and forecasting completion
      • Disseminate information from a variety of sources
      • Ensure needs (internal and external) are met as the project evolves
      • Recognize when to report and escalate issues to management
      • Obtain detailed quotes from vendors
      • Process, and track purchase orders
      • Update Project Tracker (and other available trackers) with notes received, and milestones met

Qualification

  • Matric
  • A tertiary qualification is advantageous

Job Requirements

  • At least 2 -3 years’ experience in a resource coordinator function within the IT/telecommunications industry
  • Exposure to working in a national function with multiple regions is advantageous
  • Previous administrative experience preferred

Behavioural Competencies

  • Professional appearance and courteous manner
  • Good communication skills
  • Task orientated and time management skills
  • Excellent customer service and problem-solving skills
  • Exceptional interpersonal and written and verbal communication skills
  • The ability to work well under deadlines and to multitask

Technical Support Analyst (TSA)

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Key Objectives:

  1. Technical Support:
    • Provide remote technical assistance to technicians by receiving, logging, resolving, and closing support tickets across various platforms and technologies.
    • Analyze and convert loop traces to facilitate troubleshooting and resolution.
  2. User Communication:
    • Manage user expectations and ensure effective communication throughout the support process, providing timely updates on ticket status.
  3. Support Management:
    • Oversee SDM updates, source relevant support systems (Q-base, CRM-DFA), and manage the posting of all tickets in designated WhatsApp groups.
    • Document and close all resolved tickets, actions, and solutions within the SDM system.
    • Create and maintain internal information tracing sheets to enhance support processes.
  4. Health & Safety:
    • Ensure compliance with health and safety regulations within the support team, promoting a safe working environment.
  5. HR Management:
    • Manage the HR aspects of the technical support team, including overseeing overtime, leave requests, and team performance.
    • Foster a positive team environment by addressing personnel issues and supporting team development.
  6. Process Improvement:
    • Follow and actively seek to improve existing TSA support processes to enhance efficiency and effectiveness.
  7. Collaboration:
    • Work collaboratively with external teams to improve service delivery and support for technicians.
  8. Customer Interaction:
    • Deliver outstanding customer service through various channels, including phone, email, and chat.
    • Escalate complex issues to relevant teams or senior technicians for resolution.
  9. Professional Standards:
    • Maintain high standards of professionalism and confidentiality in all interactions.
  10. Standby and Shift Management:
    • Manage TSA lists related to weekly standby night shifts and day shifts.
    • Gather and provide feedback related to all support groups.

Qualification:

  • Matric
  • Relevant FTTB/FTTH qualification would be advantageous

Job Requirements

  • Minimum of 2 years of experience in role, preferably within the telecommunications sector.
  • Strong technical background in FTTB / FTTH telecom systems and support platforms.
  • Must have previous work experience within a Fiber Network Environment
  • Required to work extended hours and on weekends and public holidays should the need arise due to operational requirements
  • Excellent communication and interpersonal skills.
  • Ability to analyze and troubleshoot technical issues effectively.
  • Proven experience in customer service and technical support environments.
  • Familiarity with relevant support systems (SDM, Q-base, CRM-DFA, PowerBi) is a plus.
  • Willingness to work night shifts and overtime as required to support the technical team and maintain service levels.

Operations Manager

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Key Responsibilities

  • Oversee the daily operations of wireless infrastructure, ensuring optimal performance and service reliability.
  • Manage and lead a team of technical and operational staff, providing direction and support.
  • Develop and implement operational strategies to improve network efficiency and customer satisfaction.
  • Monitor key performance indicators (KPIs) to track service levels and incident response times.
  • Collaborate with internal and external stakeholders, including vendors, subcontractors and service providers, to ensure seamless service delivery.
  • Ensure compliance with industry regulations, company policies, and safety standards.
  • Manage budgets, cost control, and resource allocation for wireless operations.
  • Identify and mitigate risks that may impact wireless services.
  • Oversee maintenance and troubleshooting activities to resolve network issues promptly.
  • Drive continuous improvement initiatives to enhance service quality and operational efficiency.

Qualifications

  • Matric
  • Diploma or Bachelor’s degree in Telecommunications, Engineering, Information Technology

Job Requirements

  • 2-5 years of experience
  • experience in telecom operations, network management, or a related role.
  • Strong leadership and team management skills.
  • In-depth knowledge of wireless networks, infrastructure, and technologies.
  • Experience with network monitoring tools and telecom management systems.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and stakeholder management skills.
  • Familiarity with industry regulations and compliance requirements.
  • Ability to manage budgets and operational costs effectively.
  • Good understanding of outdoor fixed wireless technologies (Radwin & Mimosa)
  • RAN/5G experience highly desirable

Behavioural Competencies

  • Leadership and Team Management
  • Problem-Solving and Analytical Thinking
  • Strategic Planning
  • Customer Focus
  • Technical Expertise
  • Communication and Negotiation
  • Adaptability and Resilience

Junior Data Compliance & Reporting Manager

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Key Responsibilities

  • Monitor and report on compliance activities across the field and operational teams.
  • Maintain version control and standardization of compliance documentation.
  • Support audit preparation and closure processes.
  • Escalate non-compliance trends and assist in corrective action planning.
  • Collect, clean, and analyze data from systems such as Servicely, D365, and Power BI.
  • Develop dashboards and visualizations to support decision-making.
  • Prepare weekly/monthly compliance and performance reports.
  • Collaborate with coordinators and regional teams to ensure timely data submissions.
  • Assist in training and onboarding of junior analysts or compliance officers.
  • Participate in system enhancement projects and automation initiatives

Qualifications:

  • Matric
  • Diploma or Degree in Business Administration, Data Analytics, or Compliance.

Job Requirements:

  • 1–3 years’ experience in data reporting, compliance, or internal audit.
  • Proficiency in Excel (Intermediate), Power BI, and Microsoft Dynamics.
  • Understanding of POPIA, and other South African regulatory frameworks.
  • Strong analytical and numerical skills.
  • Exposure to telecoms or infrastructure-related compliance.
  • Experience with audit preparation and risk mitigation.
  • Familiarity with Servicely, D365, and reporting automation tools.
  • Excellent written and verbal communication.
  • Ability to work independently and meet tight deadlines.

Supply Chain Manager

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Key Performance Objectives

Warehouse & Inventory Management

  • Oversee the receipt, storage, and dispatch of telecom equipment and materials across multiple warehouse locations.
  • Implement inventory control procedures to ensure accuracy and traceability of stock.
  • Coordinate with project teams to forecast material needs and align stock levels accordingly.
  • Ensure compliance with safety and quality standards in all warehouse operations.
  1. Logistics & Distribution
  • Plan and manage the transportation of materials to project sites across regions.
  • Optimize logistics routes and schedules to meet project timelines and reduce costs.
  • Liaise with third-party logistics providers and ensure service level agreements (SLAs) are met.
  • Monitor and resolve any delivery issues or delays impacting project execution.
  1. Procurement & Supplier Management
  • Develop and execute procurement strategies for telecom infrastructure materials, tools, and services.
  • Source and evaluate suppliers, negotiate contracts, and manage performance.
  • Ensure timely procurement aligned with project schedules and budget constraints.
  • Maintain strong relationships with key vendors and subcontractors.
  1. Systems & Reporting (Dynamics 365)
  • Utilize Microsoft Dynamics 365 to manage procurement, inventory, and logistics workflows.
  • Generate and analyse supply chain reports to support decision-making and continuous improvement.
  • Ensure data integrity and system compliance across all supply chain functions.
  • Collaborate with IT and finance teams to enhance system usage and reporting capabilities.

Qualification:

  • Matric
  •  A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field would be an advantage.

Job Requirements:

  • 3-5 years of experience in supply chain roles, preferably in telecom, utilities, or infrastructure sectors.
  • Proven experience with Microsoft Dynamics 365 (Supply Chain or Finance & Operations modules).
  • Strong understanding of project-based supply chains and multi-site logistics.
  • Experience working with telecom operators, OEMs, or infrastructure contractors.
  • Familiarity with import/export regulations and customs clearance processes.